Tag: escalation-chain
All the articles with the tag "escalation-chain".
-
The Escalation Chain: How TORA and VERA Hand Off a Case
TORA triages. VERA investigates. The handoff between them is not a queue — it is a structured contract. This is the architecture of the escalation chain and why every field in it is intentional.
-
TORA Escalated. VERA Investigated.
VERA just finished investigating every case TORA escalated last week. 81% of TORA's hypotheses were refined, not confirmed. This is the summary of the first shift.